Returns & Exchanges

At CountryMoos, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your purchase isn't the perfect fit for your lifestyle, we are here to help you find an alternative or issue a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the original items with all tags attached into their original packaging or a secure mailing polybag to ensure they remain protected.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier drop-off location and keep your tracking receipt until your refund is processed.